Privacy Policy

1. Introduction

Congregation Chesed Reisman Inc, doing business as The Reisman Group ("we," "us," or "our"), is a nonprofit volunteer transportation organization. We are committed to protecting the privacy of our volunteers, staff, and the individuals we serve.

This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through our SMS messaging system.

2. Information We Collect

We may collect the following types of information:

• Name and contact information (phone number, email address)
• Volunteer availability and scheduling information
• SMS opt-in consent and communication history
• Two-factor authentication (2FA) verification data
• Trip and dispatch records

3. How We Use Your Information

We use the information we collect for the following purposes:

• To send SMS notifications about volunteer shift availability and trip requests
• To facilitate two-way communication between volunteers and dispatchers via SMS
• To send two-factor authentication (2FA) codes for account verification
• To coordinate volunteer transportation services
• To maintain records required for our nonprofit operations

4. SMS Messaging Program

By providing your phone number and opting in, you consent to receive SMS messages from The Reisman Group. Message types include:

• Volunteer availability requests and shift notifications
• Dispatcher-to-volunteer operational communications
• Two-factor authentication (2FA) verification codes
• Account and service-related notifications

Message frequency varies based on operational needs. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of participation in our volunteer program.

5. Opt-Out and Contact

To opt out of SMS messages at any time, reply STOP to any message you receive from us. You may also contact us directly:

6. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following limited circumstances:

• With our SMS service provider (Telnyx) solely to deliver messages on our behalf
• As required by law or legal process
• To protect the safety of our volunteers, clients, or the public

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. SMS consent records are retained for a minimum of 4 years in accordance with carrier compliance requirements.

8. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at reismansgroup.org. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: